Customer Service:
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Job opportunities

We are hiring!

If you are sociable, proactive and enjoy challenges, Opal Transfer could be the ideal company for you. If you have customer service experience and a desire to learn and teach, then even better. We need you at Opal Transfer.

We are always looking for enthusiastic team members, brimming with new ideas. Together we can help this international company grow, innovate and prosper.

We believe that those who work hard should also have fun, and Opal Transfer loves surprising its staff with memorable entertainments. Our team has flown a helicopter and ridden in luxury sports cars. Every year we participate in a sailing regatta. We’ve even travelled to Paris, Amsterdam, and Salzburg. No one will forget when we climbed trees (Go Ape!), visited the water park, attended a Royal Ascot event - the list goes on and on.

If this working environment interests you, take a look at our latest vacancies. Who knows? Maybe one of them is tailor-made for you.

 

 

 

 
 

 

Bulgarian Speaking Sales Professional/Customer Advisor (05/05/2017)
Location: London

„Здравейте”, dear Bulgarian friends. We are Opal Transfer and we already know many of you and many of you already know us.

Yes! We are the company that helps you to send money to your home country – Bulgaria. The money, that you work so hard for.

Yes! We are those who care for you and speak your language!

Today we are even closer to you, as we are starting our new project – Free Bulgarian Advice line. It is the result of our eagerness to make the life of Bulgarians in the UK easier.

If you are as excited as us, we are honoured to invite you to join our mission. We are looking for a Bulgarian Speaking Sales Professional/Customer Advisor who is sociable, passionate, friendly, proactive and enjoys challenges.

The ideal candidate will possess the following skills and experience:

  • Lives in the UK for at least 2 years
  • Experience in general advising for newly arrived Bulgarians in the UK is an advantage
  • Good general knowledge of life in the UK
  • Experience in active Sales for at least 2 years
  • A high-energy approach and Yes-attitude
  • Customer needs oriented
  • Fluent in Bulgarian
  • Good English is advantage
  • A strong desire to succeed and reach sales goals
  • Positive attitude and enthusiasm

Your main duties will include:

  • Advising customers on basic matters, such as employment rights, job finding, accommodation, benefits, transport, emergency help, immigration, Brexit, law, information finding
  • Managing sales and marketing communications with customers sending money to Bulgaria
  • Call our current clients with support in their money transfer process
  • Call our clients who have not used our services for a certain tome
  • Have at least 70 telephone conversations a day
  • Support and develop sales strategies in order to provide the best results
  • Provide excellent customer service and sales techniques
  • Contribute in making money transfers for customers easy and pleasant 

 

Opal Transfer philosophy is to invest in employees’ knowledge and development. And not only that - we keep the best staff for the long term and many people choose to stay with the company for many years, some over 10 years, because we treasure our team spirit.

If you have ever dreamed about full time job with growing pay and bonus, different challenge every day and work along with smiling people in the City of London, Opal Transfer is the right place for you.

We offer starting salary from £18,000pa with the first promotion in 6 months and a competitive bonus structure.

There is no wrong way to impress us. Send a CV and covering letter to job@opaltransfer.com, or even better send us a short video presentation, Power point or whatever your imagination can produce.

Feel free to present and express yourself the way you like. We can’t wait to meet you!

Bulgarian Speaking Marketing Professional (09/05/2017)
Location: London

                      As a long time partner of you and your loved ones, we take very seriously our customers' demands for quality. For more than 14 years Opal Transfer is an intermediary in the most important part of your life - caring for relatives. We are the company that helps you to send money to your home country – Bulgaria. The money, that you work so hard for. As a result of our eagerness to make the life of Bulgarians in the UK easier we are expanding our Bulgarian professional team to serve the needs of our clients even better.

Our desire to be the best makes us improve our work continuously.

Now we are on a mission to build and expand our Bulgarian market. And we need help. We’re looking for Bulgarian Speaking Marketing Professional who is sociable, passionate, friendly, proactive and enjoys challenges.

If you are as excited as us, we are honoured to invite you to join our mission

The ideal candidate will possess the following skills and experience:

  • Experience in marketing for at least 2 years
  • Excellent technical marketing skills
  • Excellent knowledge of microblogging platforms (Twitter), content exchange platforms (Facebook, YouTube, Flickr, Google+) etc.
  • Basic knowledge for online monitoring: Facebook Insights, YouTube Insights, Google Analytics, and more
  • Fluent in Bulgarian
  • Excellent communication skills
  • Excellent writing skills for social media, storytelling
  • Creativity and expression
  • Commercial sharpness
  • Ability to organise and plan
  • Action orientated & ability to work under own initiative
  • Good English is advantage
  • Higher education in marketing is advantage

Your main duties will include:

  • Support and develop marketing strategies in order to attract new clients and provide the best money transfer experience for Bulgarians in the UK
  • Be creative, resourceful and innovative 
  • Work closely with & support the Marketing Manager
  • Manage social media marketing, banner advertisements, leaflet distribution, etc.
  • Composing marketing emails
  • Creating and adapting interesting & engaging social media content 
  • Tracking and recording results
  • Arranging promotional events
  • Visiting customers and external partners

 

We know that it is our people that give us our edge. Opal Transfer philosophy is to invest in employees’ knowledge and development. And not only that - we keep the best staff for the long term and many people choose to stay with the company for many years, some over 10 years, because we treasure our team spirit.

If you think you are the best person for this role we offer permanent, full time job with a growing pay and bonus, different challenge every day in a friendly international team in the City of London.

There is no wrong way to impress us. Send a CV and covering letter to job@opaltransfer.com, or even better send us a short video presentation, Powerpoint or whatever your imagination can produce.

Feel free to present and express yourself the way you like. We can’t wait to meet you!