Customer Service:
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Job opportunities

We are hiring!

If you are sociable, proactive and enjoy challenges, Opal Transfer could be the ideal company for you. If you have customer service experience and a desire to learn and teach, then even better. We need you at Opal Transfer.

We are always looking for enthusiastic team members, brimming with new ideas. Together we can help this international company grow, innovate and prosper.

We believe that those who work hard should also have fun, and Opal Transfer loves surprising its staff with memorable entertainments. Our team has flown a helicopter and ridden in luxury sports cars. Every year we participate in a sailing regatta. We’ve even travelled to Paris, Amsterdam, and Salzburg. No one will forget when we climbed trees (Go Ape!), visited the water park, attended a Royal Ascot event - the list goes on and on.

If this working environment interests you, take a look at our latest vacancies. Who knows? Maybe one of them is tailor-made for you.

 

 

 

 
 

 

Romanian Speaking Marketing Professional (07/02/2018)
Location: London

As a long-time partner of you and your loved ones, we take very seriously our customers' demands for quality. For more than 14 years Opal Transfer is an intermediary in the most important part of your life - caring for relatives. We are the company that helps you to send money to your home country – Romania. The money, that you work so hard for. As a result of our eagerness to make lives of Romanians in the UK easier, we are expanding our Romanian professional team to serve the needs of our clients even better.

Our desire to be the best makes us improve our work continuously.

Now we are on a mission to build and expand our Romanian market. And we need help. We’re looking for Romanian Speaking Marketing Professional who is sociable, passionate, friendly, proactive and enjoys challenges.

If you are as excited as us, we are honoured to invite you to join our mission

The ideal candidate will possess the following skills and experience:

  • Experience in marketing for at least 2 years
  • Excellent technical marketing skills
  • Excellent knowledge of microblogging platforms (Twitter), content exchange platforms (Facebook, YouTube, Flickr, Google+) etc.
  • Basic knowledge for online monitoring: Facebook Insights, YouTube Insights, Google Analytics, and more
  • Fluent in Romanian
  • Excellent communication skills
  • Excellent writing skills for social media, story telling
  • Creativity and expression
  • Commercial sharpness
  • Ability to organise and plan
  • Action orientated & ability to work under own initiative
  • Good English is advantage
  • Higher education in marketing is advantage

Your main duties will include:

  • Support and develop marketing strategies in order to attract new clients and provide the best money transfer experience for Romanians in the UK
  • Be creative, resourceful and innovative 
  • Work closely with & support the Marketing Manager
  • Manage social media marketing, banner advertisements, leaflet distribution, etc.
  • Composing marketing emails
  • Creating and adapting interesting & engaging social media content 
  • Tracking and recording results
  • Arranging promotional events
  • Visiting customers and external partners

 

We know that it is our people that give us our edge. Opal Transfer philosophy is to invest in employees’ knowledge and development. And not only that - we keep the best staff for the long term and many people choose to stay with the company for many years, some over 10 years, because we treasure our team spirit.

If you think you are the best person for this role we offer permanent, full-time job with a growing pay and bonus, different challenge every day in a friendly international team in the City of London.

There is no wrong way to impress us. Send a CV and covering letter to job@opaltransfer.com, or even better send us a short video presentation, Power point or whatever your imagination can produce.

Feel free to present and express yourself the way you like. We can’t wait to meet you!

 

Bulgarian Speaking Sales Professional/Customer Advisor (29/05/2018)
Location: London

Dear Bulgarian friends,

We are Opal Transfer! For more than 15 years we have been partnering our customers in one of the most important part of their life - sending money home and supporting their beloved ones. And we take their demands for quality very seriously.

We are those who care for you and speak your language!

Today we are even closer to you, as we are creating a new job position in our branch in Stratford, 3 Leytonstone Road, London E15 1JA. It is the result of our eagerness to make the life of Bulgarians in the UK easier.

If you are as excited as us, we are honored to invite you to join our mission. We are looking for a Bulgarian Speaking Sales Professional/Customer Advisor who is sociable, passionate, friendly, proactive and enjoys challenges.

The ideal candidate will possess the following skills and experience:

  • Experience in active sales, bank and/or call centers is an advantage
  • Good computer skills
  • A high-energy approach and Yes-attitude
  • Customer needs orientated
  • Fluent in Bulgarian
  • Good Russian is an advantage
  • Good English is an advantage
  • A strong desire to succeed and reach sales goals
  • Positive attitude and enthusiasm

Your main duties will include:

  • Advise customers by phone or at the branch and help them in their money transfer process
  • Provide excellent customer service while managing incoming/outgoing calls for Bulgarian customers?
  • Call our clients who have not used our services for a certain time
  • Support and develop sales strategies in order to provide the best results
  • Provide excellent customer service and sales techniques
  • Contribute to making money transfers for customers easy and pleasant
  • Provide the best money transfer experience for Bulgarians in the UK

Opal Transfer philosophy is to invest in employees’ knowledge and development. And not only that - we keep the best staff for the long term and many people choose to stay with the company for many years, some over 10 years, because we treasure our team spirit.

If you have ever dreamed about a full time job with a growing pay and bonuses, different challenge every day and working along with smiling people in Stratford, Opal Transfer is the right place for you.

We offer the first promotion in 6 months and a competitive bonus structure.

There is no wrong way to impress us. Send a CV and covering letter, or even better, send us a short video presentation, PowerPoint presentation or whatever your imagination can produce.

Feel free to present and express yourself the way you like. We can’t wait to meet you!